Frequently Asked Questions
Everything you need to know about your stationery journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for journals and planners?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please note that personalized or embossed journals are final sale and cannot be returned.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your paper products fountain pen friendly?
Most of our curated journals features high-gsm, acid-free paper designed to prevent feathering and ghosting. Please check the 'Product Specifications' section on individual item pages for specific paper weights.
Can I track my package once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.